Sprinklr hires former fed CIO Vivek Kundra as COO
Sprinklr, the unicorn startup best known for helping customers interpret social signals has been moving into the broader customer experience market in the last year. Today it announced is was hiring a...
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Airbnb, Automattic and Pinterest top rank of most acquisitive unicorns
Jason Rowley Contributor Jason Rowley is a venture capital and technology reporter for Crunchbase News. More posts by this contributor Where are all the biotech startups raising? Ride-hailing, bike...
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Microsoft, Adobe and SAP prepare to expand their Open Data Initiative
At last year’s Microsoft Ignite conference, the CEOs of Microsoft, Adobe and SAP took the stage to announce the launch of the Open Data Initiative. The idea behind this effort was to make it easier for...
View ArticleT2D3 Software Update: Embracing the Founder to CEO (F2C) Journey
Neeraj Agrawal Contributor Neeraj Agrawal is a general partner at Battery Ventures. More posts by this contributor Build bridges instead of walls The SaaS Success Database It’s been four years since...
View ArticleSprinklr raises $200M on $2.7B valuation four years after last investment
Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage...
View ArticleCustomer experience startup Sprinklr files confidential S-1 with SEC
Sprinklr, a New York-based customer experience company, announced today it has filed a confidential S-1 ahead of a possible IPO. “Sprinklr today announced that it has confidentially submitted a draft...
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Sprinklr’s IPO filing shows uneven cash flow but modest growth
Another week, another unicorn IPO. This time, Sprinklr is taking on the public markets. The New York-based software company works in what it describes as the customer experience market. After...
View Article4 proven approaches to CX strategy that make customers feel loved
Rebecca Liu-Doyle Contributor Share on Twitter Rebecca Liu-Doyle is principal at Insight Partners, a global private equity and venture capital firm. Her focus areas include high-growth software,...
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Extra Crunch roundup: Inside Sprinklr’s IPO filing, how digital...
Despite a recent history of uneven cash flow and moderate growth, SaaS customer experience management platform Sprinklr has filed to go public. In today’s edition of The Exchange, Alex Wilhelm pores...
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Extra Crunch roundup: Guest posts wanted, ‘mango’ seed rounds, Expensify’s...
Prospective contributors regularly ask us about which topics Extra Crunch subscribers would like to hear more about, and the answer is always the same: Actionable advice that is backed up by data...
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Investors’ thirst for growth could bode well for SentinelOne’s IPO
Turning the page from the early-stage venture capital market to the super late-stage exit market, this morning we’re talking about endpoint security company SentinelOne’s IPO in the context of...
View ArticleSprinklr launches major push into customer experience
Sprinklr, the unicorn startup with a valuation of $1.8 billion, announced a major update today, which shifts the company’s focus from a pure social signals platform to customer experience management....
View ArticleDiscontent and disruption in the world of content delivery networks
As content delivery networks (CDN) market leaders grapple with technological shifts, some innovators are making rapid advances. The CDN market, estimated at $5 billion today, is anticipated to be more...
View ArticleOrganizing your marketing tech stack
Figuring out how to organize your marketing stack is almost like putting together a 1,000 piece blank jigsaw puzzle -- impossible. © 2024 TechCrunch. All rights reserved. For personal use only.
View ArticleConductive Ventures secures third fund to support non-traditional founders
From the beginning, the firm was out to let founders know that they didn’t fit the typical "Sand Hill Road model" of venture capital firms. © 2024 TechCrunch. All rights reserved. For personal use only.
View ArticleTikTok partners with Hootsuite, Sprinklr, Emplifi and more to make it easier...
TikTok is extending its Marketing Partner Program to add new content marketing partners, the company told TechCrunch. The expansion will allow marketers to manage their TikTok accounts without leaving...
View ArticleSprinklr cuts 4% of global workforce amid slowdown
Customer experience firm Sprinklr has laid off roughly 4% of its global workforce — or more than 100 employees — as it realigns its headcount amid the ongoing economic slowdown. Sprinklr started the...
View ArticleSprinklr lays off more than 100 employees
The new job cuts come over a year after the company cut about 4% of its headcount in February last year. © 2024 TechCrunch. All rights reserved. For personal use only.
View ArticleEquity Tuesday: Everyone is raising money at the same time
Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This is Equity Monday Tuesday, our weekly kickoff that tracks the latest...
View ArticleSprinklr cuts 500 employees, citing underwhelming business performance
Sprinklr has cut 15% of its workforce — around 500 employees — due to business performance not meeting expectations.
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