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How AI PR startup Clipbook won Mark Cuban’s investment from a cold email 

Adam Joseph was shocked when Mark Cuban replied to his email with an inquisition full of questions.

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Sprinklr cuts 500 employees, citing underwhelming business performance

Sprinklr has cut 15% of its workforce — around 500 employees — due to business performance not meeting expectations.

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Equity Tuesday: Everyone is raising money at the same time

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This is Equity Monday Tuesday, our weekly kickoff that tracks the latest...

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Sprinklr lays off more than 100 employees

The new job cuts come over a year after the company cut about 4% of its headcount in February last year. © 2024 TechCrunch. All rights reserved. For personal use only.

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Sprinklr cuts 4% of global workforce amid slowdown

Customer experience firm Sprinklr has laid off roughly 4% of its global workforce — or more than 100 employees — as it realigns its headcount amid the ongoing economic slowdown. Sprinklr started the...

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TikTok partners with Hootsuite, Sprinklr, Emplifi and more to make it easier...

TikTok is extending its Marketing Partner Program to add new content marketing partners, the company told TechCrunch. The expansion will allow marketers to manage their TikTok accounts without leaving...

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Conductive Ventures secures third fund to support non-traditional founders

From the beginning, the firm was out to let founders know that they didn’t fit the typical "Sand Hill Road model" of venture capital firms. © 2024 TechCrunch. All rights reserved. For personal use only.

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Organizing your marketing tech stack

Figuring out how to organize your marketing stack is almost like putting together a 1,000 piece blank jigsaw puzzle -- impossible. © 2024 TechCrunch. All rights reserved. For personal use only.

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Discontent and disruption in the world of content delivery networks

As content delivery networks (CDN) market leaders grapple with technological shifts, some innovators are making rapid advances. The CDN market, estimated at $5 billion today, is anticipated to be more...

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Sprinklr launches major push into customer experience

Sprinklr, the unicorn startup with a valuation of $1.8 billion, announced a major update today, which shifts the company’s focus from a pure social signals platform to customer experience management....

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Sprinklr acquires Little Bird, a tool for finding experts on anything via...

New York marketing tech firm Sprinklr has acquired Portland-based Little Bird, according to Sprinklr founder and CEO Ragy Thomas. Little Bird was founded in 2011 to help researchers quickly find the...

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The barbell effect of machine learning

Machine learning will have a barbell effect on the technology landscape. On one hand, it will democratize basic intelligence through the commoditization and diffusion of services like image recognition...

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Investors’ thirst for growth could bode well for SentinelOne’s IPO

Turning the page from the early-stage venture capital market to the super late-stage exit market, this morning we’re talking about endpoint security company SentinelOne’s IPO in the context of...

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Extra Crunch roundup: Guest posts wanted, ‘mango’ seed rounds, Expensify’s...

Prospective contributors regularly ask us about which topics Extra Crunch subscribers would like to hear more about, and the answer is always the same: Actionable advice that is backed up by data...

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Extra Crunch roundup: Inside Sprinklr’s IPO filing, how digital...

Despite a recent history of uneven cash flow and moderate growth, SaaS customer experience management platform Sprinklr has filed to go public. In today’s edition of The Exchange, Alex Wilhelm pores...

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4 proven approaches to CX strategy that make customers feel loved

Rebecca Liu-Doyle Contributor Share on Twitter Rebecca Liu-Doyle is principal at Insight Partners, a global private equity and venture capital firm. Her focus areas include high-growth software,...

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Sprinklr’s IPO filing shows uneven cash flow but modest growth

Another week, another unicorn IPO. This time, Sprinklr is taking on the public markets. The New York-based software company works in what it describes as the customer experience market. After...

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Equity Tuesday: Everyone is raising money at the same time

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This is Equity Monday Tuesday, our weekly kickoff that tracks the...

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Customer experience startup Sprinklr files confidential S-1 with SEC

Sprinklr, a New York-based customer experience company, announced today it has filed a confidential S-1 ahead of a possible IPO. “Sprinklr today announced that it has confidentially submitted a draft...

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Sprinklr raises $200M on $2.7B valuation four years after last investment

Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage...

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